Your Teams Are
Burning Out.
We Fix That.
Your people are technically excellent. They are also burning out, miscommunicating, and leaving. That is not a skills problem. It is an emotional intelligence problem. And it is exactly what TGG was built to solve.
The Gap Is Never About Competence.
Imagine your team six months from now. Not a different team. The same people, finally understanding each other. The charge nurse who used to shut down under pressure now has a language for what she needs. The attending who runs hot now recognizes the moment before it happens. The unit runs the same. The team feels completely different.
After nearly two decades as a clinician and academic, one pattern appeared with remarkable consistency: three behavioral gaps that determine whether a professional excels or plateaus. They are not skill gaps. They are emotional intelligence gaps. And they are measurable, developable, and closeable.
The inability to accurately assess your own emotional state, triggers, and blind spots. Self-awareness is the foundation all other competencies are built on. Without it, feedback does not land.
The inability to communicate across behavioral styles, navigate conflict with clarity, and build trust that makes teams perform under pressure. Communication Mapping names exactly where these breakdowns live.
The inability to meet patients, students, clients, or congregants where they are emotionally. In clinical and academic environments, this gap does not just cost performance. It costs outcomes.
Higher EI is associated with a 23% performance advantage in collaborative, leadership, and client-facing roles. Not a theory. Not a workshop. A validated clinical measurement backed by decades of peer-reviewed research.
Dr. Tremayne Thurman.
Dr. Tremayne Thurman did not arrive at emotional intelligence through a textbook. He arrived at it through the gaps he watched people fall into, in clinical settings, in classrooms, in leadership teams that were technically competent and relationally broken.
The OTD from MUSC gave him the clinical framework. Fayetteville gave him the mission. Two decades of hiring, firing, onboarding, and counseling gave him the conviction that no credential, no skill set, and no amount of intelligence substitutes for knowing how you are wired under pressure.
MUSC built the appetite for the research. The marketplace, from homemakers to physicians, tested it. TGG delivers it.
"I think we all recognize how profoundly these skills influence physician effectiveness, team dynamics, patient engagement, and ultimately quality of care. I would have regretted not connecting you with our leadership after seeing the impact of this work firsthand."
The Team That Finds TGG
Is Looking for This.
It is 6:45 in the morning. Your charge nurse and your attending physician have not spoken civilly in four months. The tension follows every handoff. It shows up in the pause before someone speaks in rounds. Your best travel nurse mentioned it in her exit interview. You have tried everything HR gave you. None of it touches what is actually happening.
TGG comes into that environment not with a workshop and a workbook, but with a clinical instrument that shows every member of that team exactly how they are wired under pressure, what they need from the people around them, and why the silence in that hallway is not about personality. It is about unmet communication needs that have never been named.
Healthcare organizations that address emotional intelligence gaps see a 64% reduction in safety incidents related to communication failure. The cost of one preventable error exceeds the entire cost of a year-long TGG partnership. (JCAHO Communication Data; TGG Partnership Benchmarks)
Six months from now, those morning rounds have a different energy. Not because the problems are gone. Because the team now has a common language for working through them. The attending still pushes hard. The charge nurse still holds the floor together. But they know how each other is wired. The patients feel it. The nurses feel it. The exit interviews stop mentioning the tension.
Programs Built for
Your Environment.
Not generic coaching. Clinical EI and Communication Mapping delivered in the environments where the gaps TGG was built to close are most costly.
Reduce burnout, close communication gaps, and retain your best clinical staff. EI and Communication Mapping for the environments where miscommunication costs more than money.
Stop dreading Monday morning faculty meetings. Build the departmental culture where your best junior colleagues actually stay. FMU OTD partnership model.
Graduate clinicians who communicate across behavioral styles and lead under pressure from day one. EI as a clinical competency, not a soft skills elective.
EI and Communication Mapping for school leaders, faculty, and staff. Faith-based, private, public, and charter. Board governance training available.
Your student gets in. College Edge makes sure they come out the other side. Clinically validated EI preparation for high school students entering college.
Public service, faith communities, couples, and personal growth. Every environment where the conversation that changes everything has not been had yet.
Peer Validation From
the Professionals TGG Serves
TGG's proprietary model selected as the foundational behavioral framework for the FMU Occupational Therapy Doctorate program. Embeds DiSC Communication Mapping and Emotional Intelligence into curriculum to meet ACOTE standards and prepare practice-ready doctoral clinicians. Active August 2024 to present. Pre/post EI data study completing August 2026.
February 2026. Presentation at the SCOTA conference: "Translating Behavioral Insight into Practice: Leveraging DISC Assessment to Enhance OT Education, Leadership, and Teamwork" AKA "The 23% Difference: The Competitive Advantage of High Performance Teams."
The Work Speaks.
"The assessment gave our cohort a shared language for how we communicate and collaborate. It changed the way we show up for each other in clinical settings."
"I have been in leadership for over a decade. This is the first time I have had objective data that showed me exactly where I was getting in my own way."
"Dr. Thurman's approach is different because it is clinical. He is not coaching you with opinion. He is working from validated data. That distinction matters."
The Conversation That
Changes Everything.
Every TGG engagement starts with a 20-minute briefing. That conversation is where we identify the gap, clarify the environment, and map the right assessment and program to your specific context.