The Work Is Real.
The Results
Are Documented.
Not testimonials from workshop attendees. Outcomes from clinical partnerships. Named professionals, specific environments, measurable transformations.
The Highest-Credibility Voice
in Healthcare EI.
"I think we all recognize how profoundly these skills influence physician effectiveness, team dynamics, patient engagement, and ultimately quality of care. I would have regretted not connecting you with our leadership after seeing the impact of this work firsthand."
Before and After.
The Unit Where Communication Was the Diagnosis
A charge nurse and an attending physician had not spoken civilly in four months. The tension was showing up in handoffs, in the silence before morning rounds, and in the exit interviews of two nurses who had left in the previous quarter. HR protocols had addressed the symptom. Nothing had touched the root.
TGG conducted individual EI Assessments and Communication Mapping profiles for both leaders and three key team members. Individual clinical debriefs were followed by a joint team session that named the behavioral dynamic driving the conflict and gave the team a shared language for working through it in real time.
Six months later, the morning rounds had a measurably different quality. Communication incident reports had dropped by 64%. The next travel nurse's exit interview made no mention of the tension. The attending and the charge nurse were not close. But they had a common language for their differences. The floor ran better. The patients felt it.
Francis Marion University OTD Program
The FMU Occupational Therapy Doctorate program was building its first cohort and needed a behavioral framework that would meet ACOTE standards for interprofessional communication while also preparing students for the specific emotional demands of clinical practice. The program selected TGG's proprietary model as the foundational behavioral curriculum.
Every Cohort 1 student completed the validated EI Assessment and DISC Communication Mapping profile. Individual clinical debriefs were delivered by Dr. Thurman, followed by group cohort integration sessions that built a shared behavioral language for the program's clinical and interprofessional learning contexts.
"The assessment gave our cohort a shared language for how we communicate and collaborate. It changed the way we show up for each other in clinical settings." Pre/post EI data study currently underway. Publication expected August 2026. Partnership active and continuing with Cohort 2.
The Ceiling That Had No Name
A training and development professional with years of experience had reached a ceiling she could not explain. She was technically strong. The relationships in her organization were surface-level. Feedback was landing differently than she intended. She did not know what she did not know about herself.
Individual EI Assessment and Communication Mapping profile, followed by a clinical debrief with Dr. Thurman and three coaching sessions that built a development plan around the specific subscales her profile identified as highest-leverage.
"I met Dr. Thurman and he unpacked a level of hope and belief I did not know I had in myself." The ceiling did not change. Her understanding of what was creating it did. The relationships deepened. The feedback started landing.
When the Training Actually Changes the Building
A K-12 charter school demanded a different kind of professional development. One that engaged staff and would be unforgettable. The leadership team wanted training that landed differently. Something teachers, administrators, instructional coaches, and the SRO team could carry into the building on Monday morning and actually use with students and each other.
An afternoon workshop with 125 staff on paper, including principals, educators, administrators, instructional coaches, and school resource officers. Dr. Thurman built the session around the TGG emotional intelligence framework, paired with Communication Mapping debriefs, real classroom scenarios, and interactive exercises that let every participant practice the conversations they had been avoiding.
79% Promoter Score. Average ratings of 3.5 out of 4 across overall experience, pacing, preparation, and actionable takeaway. Teachers walked out naming specific behaviors they would change with students and colleagues the next day. One first grade teacher wrote, "Realizing that most student behaviors stem from an area of difficulty that is not visible or recognizable." An instructional coach simply wrote, "Emotional intelligence and how important it is to education."
What They Said When the Camera Was Rolling.
Press play. These are the voices of the work.
Recorded immediately after the session. Unscripted. Three different roles, one consistent message.
More Voices.
"The assessment gave our cohort a shared language for how we communicate and collaborate. It changed the way we show up for each other in clinical settings."
"I learned things about how I operate under pressure that explained years of frustration in clinical settings. I walked out knowing exactly what I need from my team and what I was not giving them."
"Dr. Thurman's approach is different because it is clinical. He is not coaching you with opinion. He is working from validated data. That distinction matters."
Ready to Write
Your Own Story?
Every TGG engagement starts with a 20-minute briefing. That is where we identify the gap, clarify the environment, and map the right program to your specific context.
K-12 Leadership Voices.
"My leadership team has used more from this professional development than any others they have taken in the past few years. God created all of us uniquely, but we often struggle knowing how to communicate with each other. Dr. Thurman led our team through personality understandings, book studies, and personal meetings."
"After going through the training with Dr. Thurman, I was not only more aware of myself, but more importantly, my colleagues and their needs and preferences. Our team grew closer as we understood each other better and established stronger connections between individuals and departments."
"It has helped me to think about how I address others with both facial expression and words. I connected with Dr. Thurman through a workshop in our school and the course has been very useful."
The Academic Leadership Perspective.
"Technical competence may open the door to leadership, but emotional intelligence determines whether a leader can sustain trust, influence people, and guide an organization effectively. Dr. Thurman's message underscores that leadership development is not a one-time event but a continuous process."
More Voices From the Work.
"I definitely have a deeper understanding of my personality and of my coworkers!"
"I was less aware of team members communication styles; however, after the team building workshop I am equipped with tools to enhance communication with co-workers."